Tag Archives: crisis communication

Questions Worth Asking… Maybe – Back To School Edition

Posted on August 26, 2024 by Ralph Hanson

First day of school for Fall ’24 at UNK today! Here are some media questions worth asking… Maybe. Where can I watch big events, like the Republican and Democratic political conventions, without interruption by commercials and commentators? The national treasure … Continue reading →

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Pepsi, United, and Sean Spicer in a race to see who can be worst at PR

Posted on April 11, 2017 by Ralph Hanson

UPDATE: Special new United nasty message to full fare first class passenger. Presented with little further commentary, tweets explaining why Pepsi, United Airlines, and the Trump administration have had a bad week in communicating with their publics: It started with Pepsi and … Continue reading →

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NFL & Sponsor Trouble – Part 2

Posted on September 17, 2014 by Ralph Hanson

Another day, another look at the National Football League’s violence against women and children crisis: Minnesota Vikings initially reinstate Peterson, then ban him from all team activities According to the Washington Post, the Vikings have banned Adrian Peterson from participating … Continue reading →

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When the sponsors get involved, you know the NFL is in trouble

Posted on September 17, 2014 by Ralph Hanson

If you’ve been paying any attention to sports news for the last couple of weeks, you know that the NFL has a crisis on its hands.  A crisis of star players who have been caught committing a range of violent … Continue reading →

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Questions Worth Asking (Maybe)

Posted on February 25, 2014 by Ralph Hanson

What are the six types of Twitter communities?  And which are the most toxic? Would you be surprised if it were the political ones? Nah, me neither.  This is from The Fix blog at the WaPo, but you can read … Continue reading →

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Media Lessons for the Clueless

Posted on December 23, 2013 by Ralph Hanson

It’s almost New Year’s, and that means it’s time to look back at the year that was, to look forward to the year that will be, and to be thankful you didn’t do something utterly clueless through the media.  That … Continue reading →

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Link Ch. 12 – Principles of Crisis Communication from Burson Marsteller

Posted on May 9, 2012 by Ralph Hanson

Perhaps no public relations agency has more of a reputation for dealing with crisis communication than Burson-Marsteller. Here’s a link to what the firm calls the Ten Principles of the New Crisis Communications.

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Link Ch. 12 – Exxon Valdez and Deepwater Horizon BP PR Disasters

Posted on May 9, 2012 by Ralph Hanson

Oil giants Exxon and BP have both had oil spill disasters that have proved to be ongoing public relations problems for both companies as well. Here are a pair of articles from the New York Times that analyze how the … Continue reading →

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