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Tag Archives: united
And now you know… the rest of the story
Followup to several stories we’ve been talking about here: No Kidding! United dragging report: “Our review shows that many things went wrong that day.” United had a terrible few days a couple of weeks ago when they ended up having airport … Continue reading
Posted in Chapter 12, Chapter 6, Chapter 9, Uncategorized
Tagged public relations, Rachel Maddow, student journalists, united
Comments Off on And now you know… the rest of the story
Pepsi, United, and Sean Spicer in a race to see who can be worst at PR
UPDATE: Special new United nasty message to full fare first class passenger. Presented with little further commentary, tweets explaining why Pepsi, United Airlines, and the Trump administration have had a bad week in communicating with their publics: It started with Pepsi and … Continue reading
Posted in Chapter 13
Tagged bad week, crisis communication, pepsi, public relations, Sean Spicer, twitter, united
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